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Where do I find the serial number for my copy of Door-Lites?
The serial number is printed on the back of the CD jewel case. You will need the serial number the first time you run Door-Lites. You will also need the serial number when you call technical support. To find the serial number once you have installed and run Door-Lites, select Help - About Door-Lites. The screen displays the serial number.

Door-Lites cannot open my image file. Why?
Door-Lites currently supports JPEG, TIFF, and bitmap files. If your image file is not in one of these formats, you will not be able to open the file using Door-Lites. You can, however, convert your file into a format that Door-Lites supports.

When I install a garage door it sometimes looks "fuzzy", why?
When a garage door is place on your image it is sized to fit your image. If your image is low resolution, the garage door is scaled down. This scaling can sometimes result in an unclear looking image. The Door Close Up View under the View menu always shows a detailed view of the door without any scaling.

Are digital pictures of houses supplied with Door-Lites?
Yes. There are digital images in the Sample Garages folder. These are houses you can use to practice installing doors.

Why is the picture upside down in the Door-Lites window?
Some images are scanned upside down and then saved to disk that way. If an image is not correctly oriented on the screen, use the Rotate Image command to rotate the image clockwise in 90º increments. Continue until your image is upright.

Can I open a picture of a house that I installed doors on with Door-Lites in other software applications?
Yes. The Export commands let you save houses in the common JPEG format for use in other applications.

Will my computer work with Door-Lites?
If your computer can run Windows 98 or later, it can run Door-Lites. Performance improves with more RAM, increased processor speed, and faster and larger hard drives. It is also recommended that the computer support 24-bit color. Check out the system requirements for more details.
 
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